Privacy Policy


Last updated: January 16, 2026

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Entoura Brands (“Entoura,” “we,” “our,” or “us”) operates Entoura Events and the website https://entouraevents.ca (the “Site”). We are committed to protecting your privacy and handling personal information in a responsible, transparent, and secure manner in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

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This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, purchase tickets, attend events, or interact with us in any way.

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1. Information We Collect

We may collect the following types of personal information:

Information you provide directly

  • Full name
  • Email address
  • Phone number
  • Billing and payment information (processed securely via Stripe)
  • Event preferences, attendance history, and communications with us

Information collected automatically

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Analytics and tracking data via tools such as Google Analytics and Meta Pixel

Event media

  • Photographs, videos, and audio recordings captured at Entoura Events

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2. How We Use Your Information

We use your information to:

  • Sell and manage event tickets
  • Process payments securely through Stripe
  • Communicate event details, updates, and logistics
  • Send promotional emails, announcements, and future event invitations
  • Improve our website, events, and overall experience
  • Conduct analytics, marketing, and advertising
  • Create and distribute promotional content, including photos and videos

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3. Marketing & Communications

By purchasing a ticket, signing up through our Site, or attending an Entoura Event, you consent to receiving communications from us, including:

  • Event updates and announcements
  • Promotional emails for future events
  • Partner or sponsor-related communications

You may unsubscribe from marketing emails at any time using the link provided in our emails. Transactional or operational communications may still be sent when necessary.

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4. Photography, Video & Media Consent

Entoura Events are curated, media-rich experiences. By purchasing a ticket and/or attending an event, you acknowledge and agree that:

  • Photos, videos, and audio recordings may be captured
  • Your likeness may be used in marketing, promotional materials, social media, advertising, and on our website
  • Such media may be used without compensation

Attendance at an event constitutes consent to this media usage. If you have specific concerns, you must notify us in writing prior to the event.

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5. Payment Processing

All payments are processed securely through Stripe. Entoura Brands does not store or directly process full credit card details. Stripe handles payment information in accordance with its own privacy and security policies.

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6. Third-Party Services

We may share limited personal information with trusted third parties strictly for business purposes, including:

  • Event platforms and ticketing systems
  • Email and communication tools (including Gmail)
  • Analytics and advertising platforms (e.g., Google Analytics, Meta Pixel)

These third parties are only provided the information necessary to perform their services and are required to safeguard your data.

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7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

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8. Age Restrictions

Entoura Events are intended for individuals 19 years of age or older. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, it will be promptly deleted.

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9. Your Rights

Under Canadian privacy law, you have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate or incomplete data
  • Withdraw consent for certain uses of your information, subject to legal or contractual restrictions

Requests can be made by contacting us using the information below.

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10. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration. No system is completely secure, but we take privacy seriously and act accordingly.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our Site or attendance at events constitutes acceptance of the revised policy.

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12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how your information is handled, contact us at:

Entoura Brands
Email: entouraevents@gmail.com
Website: https://entouraevents.ca

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